What is your return policy?

-Due to health concerns China Candy Couture is unable to accept any returns or exchanges on merchandise. All underwear/undergarments are considered final sale items. In addition, China Candy Couture is not responsible for lost or stolen merchandise, all orders are shipped via US Postal Service and a tracking number will be issued for each order to be tracked for delivery. There is no warranty for merchandise, ALL SALES ARE FINAL. However, should you have any problems with your order, please contact us within 7 days of receiving your package, at CHINACANDYCOUTURE.JEWELRY@gmail.com and we will work diligently with you to resolve the problem. All items are hand-made per order, and materials used are all as shown.